The general terms and conditions were last updated on 26 October 2021.

1. Introduction

These terms and conditions apply to this website and to transactions relating to our products and services. You may be bound by additional agreements in connection with your relationship with us or any products or services you receive from us. If any provisions of additional agreements conflict with any provisions of these terms and conditions, the provisions of those additional agreements will prevail.

2. Mandatory

By registering on, accessing or otherwise using this site, you hereby agree to be bound by the terms and conditions set out below. The mere use of this website implies knowledge and acceptance of these terms and conditions. In certain specific cases, we may also ask you to give your explicit agreement.

3. Electronic communication

By using this website or communicating with us electronically, you agree and acknowledge that we may communicate with you electronically through our website or by sending you an e-mail, and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement, including without limitation any requirement that such communications be in writing.

4. Intellectual property rights

We or our licensees own and control all copyright and other intellectual property rights in the Website and the data, information and other resources displayed on or accessible through the Website.

4.1 All rights reserved

Unless otherwise specified in specific content, no licence or other right is granted to you under any copyright, trademark, patent or other intellectual property right. This means that you will not use, copy, reproduce, perform, display, distribute, incorporate into electronic media, modify, reverse engineer, decompile, transfer, upload, transmit, monetise, sell, merchandise or market any of the materials on this website in any form without our prior written permission, except and only to the extent that mandatory law (such as the right to quote) provides otherwise.

5. Newsletter

Notwithstanding the above, you may forward our newsletter in electronic form to other persons who may be interested in visiting our website.

6. Third party property

Our website may include hyperlinks or other references to third party websites. We do not monitor or review the content of third party websites that are linked to this website. Products or services offered by other websites are subject to the applicable terms and conditions of those third parties. Opinions expressed or material appearing on such sites are not necessarily shared or endorsed by us.

We are not responsible for the privacy practices or the content of such sites. You assume all risks associated with the use of these websites and any third party services. We will not accept any liability for any loss or damage, however caused, arising from the disclosure of your personal information to third parties.

7. Responsible use

By visiting our website, you agree to use it only for the purposes intended and permitted by these terms and conditions, any additional agreements with us, and applicable laws and regulations, as well as generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) malicious software; use data collected on our website for any direct marketing activity, or conduct any systematic or automated data collection activity on or in connection with our website.

It is strictly forbidden to engage in any activity that causes, or could cause, damage to the website or that interferes with the performance, availability or accessibility of the website.

8. Registration

You can open an account on our website. During this process, you may be asked to choose a password. You are responsible for maintaining the confidentiality of passwords and account information and you agree not to share your passwords, account information or secure access to our website or services with any other person. You must not allow any other person to use your account to access the website as you are responsible for all activities that occur under your password or account. You must notify us immediately if you become aware of any disclosure of your password.

Once your account has been closed, you will not attempt to open a new account without our authorisation.

9. Refund and returns policy

9.1 Right of withdrawal

You have the right to terminate this contract within 14 days without giving any reason.

The withdrawal period expires after 14 days from the day on which you, or a third party other than the carrier and indicated by you, acquires physical possession of the goods.

To exercise the right of withdrawal, you must inform us of your decision to cancel this contract by an unequivocal statement (for example, a letter sent by post, fax or e-mail). You will find our contact details below. You can use the withdrawal form attached, but it is not compulsory.

If you use this option, we will immediately send you an acknowledgement of receipt of this withdrawal on a durable medium (e.g. by e-mail).

In order to comply with the withdrawal period, all you have to do is send your communication concerning the exercise of your right of withdrawal before the expiry of the withdrawal period.

9.2 Effects of withdrawal

If you terminate this Agreement, we will refund all payments received from you, including delivery charges (except any additional charges resulting from your choice of a delivery method other than the cheapest standard delivery method offered by us), without undue delay and in any event no later than 14 days from the day on which we are notified of your decision to terminate this Agreement. We will make this refund using the same means of payment that you used for the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any costs as a result of this refund.

You must return the goods or hand them over to us or to a person authorised by us to receive the goods, without undue delay and in any event no later than 14 days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you return the goods before the 14-day period has expired.

We may suspend the refund until we have received the returned goods or you have provided proof that you have returned the goods, whichever is the earlier.

You will have to bear the direct cost of returning the goods.

You are solely responsible for any reduction in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.

Please note that there are certain legal exceptions to the right of withdrawal, and that certain items cannot be returned or exchanged. We will let you know if this applies to your particular case.

10. Content published by you

We may provide various communication tools available on our website, such as blog comments, blog posts, forums, message boards, ratings and reviews, and various social media services. We may not be able to filter or monitor all content that you or others may share or send on or through our website. However, we reserve the right to review content and monitor all use and activity on our website, and to remove or reject any content at our sole discretion. By posting information or using any other communication tools available as mentioned, you agree that your content complies with these terms and conditions and must not be illegal or unlawful or infringe the legal rights of any person.

11. Idea submission

Do not send us any ideas, inventions, works of authorship or other information that may be considered your own intellectual property that you wish to present to us, unless we have previously signed an intellectual property agreement or a non-disclosure agreement. If you disclose it to us in the absence of such a written agreement, you grant us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.

12. End of use

We may, in our sole discretion, at any time modify or discontinue, temporarily or permanently, access to the Website or any of the services provided on the Website. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of your access to or use of the Website or any content you may have shared on the Website. You will not be entitled to any compensation or other payment, even if certain features, settings and/or any content you have contributed to or relied upon is permanently lost. You must not circumvent or misuse, or attempt to circumvent or misuse, any measures restricting access to our website.

13. Warranties and liability

Nothing in this section shall limit or exclude any warranty implied by law which it would be unlawful to limit or exclude. This website and all its contents are provided "as is" and "as available" and may contain inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy or completeness of the content. We do not guarantee the following:

• that this website or our products or services will meet your needs;
• this website will be available uninterrupted, timely, secure or error-free;
• the quality of any product or service purchased or obtained by you through this website will meet your expectations.

Nothing on this website constitutes or is intended to constitute legal, financial or medical advice of any kind. If you require advice, you should consult an appropriate professional.

The following provisions of this section shall apply to the maximum extent permitted by applicable law and shall not limit or exclude our liability in respect of any matter for which it would be illegal or unlawful for us to limit or exclude our liability. In no event will we be liable for any direct or indirect damages (including damages for loss of profits or revenue, loss or corruption of data, software or databases, or loss of or damage to property or data) suffered by you or any third party arising out of your access to or use of our website.

Except to the extent that any additional agreement expressly provides otherwise, our maximum liability to you for any damages arising out of or in connection with the Website or any products and services marketed or sold through the Website, regardless of the form of action giving rise to the liability (whether in contract, equity, negligence, willful misconduct, tort or otherwise) shall be limited to €10. This limit shall apply in the aggregate to all of your claims, actions and causes of action of every kind and nature.

14. Confidentiality

In order to access our website and/or our services, you may be asked to provide certain information about yourself as part of the registration process. You agree that all information you provide will always be accurate, correct and up to date.

We take your personal data seriously and are committed to protecting your privacy. We will not use your e-mail address for unsolicited mail. The e-mails we send you are only related to the provision of agreed products or services.

We have developed a policy to address all your privacy concerns. For more information, please consult our declaration of confidentiality and our cookies policy.

15. Accessibility

We are committed to making the content we provide accessible to people with disabilities. If you have a disability and are unable to access any part of our website because of your disability, we ask that you send us a notification including a detailed description of the problem you have encountered. If the problem is easily identifiable and can be resolved using industry standard IT tools and techniques, we will resolve it promptly.

16. Export restrictions / Legal compliance

Access to the Website from territories or countries where the content or purchase of products or services sold on the Website is illegal is prohibited. You may not use this website in contravention of the export laws and regulations of France.

17. Assignment

You may not assign, transfer or sub-contract any of your rights and/or obligations under these terms and conditions, in whole or in part, to any third party without our prior written consent. Any purported assignment in breach of this section will be null and void.

18. Breach of these general terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we consider appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to ask them to block your access to the website, and/or taking legal action against you.

19. Force majeure

Except for payment obligations hereunder, no delay, failure or omission by either party to perform or observe any of its obligations hereunder shall be deemed a breach of these Terms and Conditions if and so long as such delay, failure or omission results from any cause beyond the reasonable control of that party.

20. Compensation

You agree to indemnify, defend and hold us harmless from and against any and all claims, liabilities, damages, losses and expenses related to your violation of these Terms and Conditions and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for any damages, losses, costs and expenses related to or arising from such claims.

21. Derogation

Failure to enforce any of the provisions set out in these terms and conditions and in any agreement, or to exercise any option to terminate, shall not be construed as a waiver of such provisions and shall not affect the validity of these terms and conditions or any agreement or any part thereof, or the right thereafter to enforce any of the provisions.

22. Language

These general terms and conditions will be translated exclusively into French. All notifications and correspondence will be drafted exclusively in this language.

23. Full agreement

These terms and conditions, together with our declaration of confidentiality and cookies policyThese terms and conditions constitute the entire agreement between you and Parsemains with respect to your use of this web site.

24. Updating of these general terms and conditions

We may update these terms and conditions from time to time. It is your responsibility to check these terms and conditions periodically for any changes or updates. The date shown at the beginning of these terms and conditions is the most recent revision date. Changes to these terms and conditions will be effective when posted on this website. Your continued use of this website following the posting of changes or updates will be deemed notice of your agreement to follow and be bound by these terms and conditions.

25. Choice of law and jurisdiction

These terms and conditions are governed by the laws of France. Any dispute relating to these terms and conditions shall be subject to the jurisdiction of the courts of France. If any part or provision of these terms and conditions is found by any court or other authority to be invalid and/or unenforceable pursuant to applicable law, that part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these terms and conditions. The remaining provisions shall not be affected.

26. Contact information

This website is owned and operated by Parsemains.

You can contact us about these terms and conditions by writing to us or by sending us an e-mail to the following address moc.sniamesrap@tcatnoc
5 rue des Fossés
Ground floor stairwell

27. Download

You can also download our general terms and conditions in PDF format.